# Bland

> Enterprise voice AI platform for automated phone workflows

Source: https://dailyaitools.ai/tools/bland/ (dailyaitools, a tracker of AI tools; no ratings or reviews)

## Key facts

- Category: Agents
- Price: From $0.14 usage-based
- Free plan: No, from $0.14 usage-based
- Works on: Web, API, VS Code
- Integrates with: Salesforce, HubSpot, Zendesk, Slack, Twilio
- Website: https://www.bland.ai
- Verification: Checked against the vendor's pages on October 13, 2026, prices included.

## What it is

Bland operates an end-to-end phone automation platform that replaces traditional interactive voice response systems and human call handling with conversational agents. Rather than bundling separate third-party services, it uses proprietary infrastructure across the voice stack to execute actions such as appointment booking, financial intakes, and logistics verification. Developers can integrate external tools via webhooks, manage conversational pathways, and interact via Model Context Protocol servers. Billing relies on per-minute rates that bundle LLM, speech-to-text, and text-to-speech services without token surcharges.

## Plans

| Plan | Price | Free-plan limit or note |
| --- | --- | --- |
| Start | $0.14 usage-based | 100 calls/day |
| Build | $299/mo | 2,000 calls/day |
| Enterprise | Custom | Custom pricing contracted to volume |

Prices as printed on https://www.bland.ai/pricing. Nothing is converted or annualized.

## Features

- Full-stack architecture covering STT, LLM, TTS, and telephony with sub-400ms latency
- Pathways orchestration for multi-turn branching phone conversations and live tool calling
- Support for 40+ languages out of the box with real-time translation in 23 languages
- Developer ecosystem including a REST API, CLI SDK, Web Agent SDK, and hosted Model Context Protocol server
- Enterprise compliance certifications including SOC 2 Type II, HIPAA, PCI DSS, and GDPR

## Good fit for

- High-volume enterprise inbound and outbound phone operations
- HIPAA and PCI DSS compliant automated voice workflows
- Replacing complex IVR trees with natural voice interactions

## Questions

### Is Bland free?

No, Bland publishes no free plan, as of October 13, 2026. Paid plans start at $0.14 usage-based.

### How much does Bland cost?

As of October 13, 2026, Bland lists 3 plans: Start at $0.14 usage-based, Build at $299/mo, Enterprise (custom pricing).

### Does Bland train its models on customer data?

Customer call data never leaves Bland to third parties and does not train other models.

### What compliance certifications does Bland hold?

Bland holds SOC 2 Type I, SOC 2 Type II, HIPAA, GDPR, ISO 27001, and PCI DSS certifications.

### Can Bland run on self-hosted infrastructure?

Self-hosted, VPC, and on-premises deployments are available on Enterprise plans for regulated workloads.

## Sources

- https://www.bland.ai/llms.txt
- https://www.bland.ai
- https://www.bland.ai/pricing

Listed October 13, 2026.