# Chatbase

> AI agent platform for customer support and sales

Source: https://dailyaitools.ai/tools/chatbase/ (dailyaitools, a tracker of AI tools; no ratings or reviews)

## Key facts

- Category: Agents
- Price: Free plan, then $40/mo
- Free plan: Yes, free plan, then $40/mo
- Works on: Web, API
- Integrates with: Shopify, Stripe, Zendesk, Slack, WhatsApp, Salesforce
- Website: https://www.chatbase.co
- Verification: Checked against the vendor's pages on October 14, 2026, prices included.

## What it is

Businesses can build, deploy, and optimize AI agents that train on their own data including documentation, help centers, and past conversations. The platform supports actions such as processing Shopify orders, Stripe refunds, and calendar scheduling in 95 plus languages. Chatbase offers monthly subscription tiers starting from a free plan up to custom enterprise pricing, along with SOC 2 Type II compliance and GDPR adherence.

## Plans

| Plan | Price | Free-plan limit or note |
| --- | --- | --- |
| Free | Free |  |
| Hobby | $40/mo | 700 message credits/month |
| Standard | $150/mo | 4,000 message credits/month |
| Pro | $500/mo | 15,000 message credits/month |
| Enterprise | Custom |  |

Prices as printed on https://www.chatbase.co/pricing. Nothing is converted or annualized.

## Features

- Train AI agents on proprietary documentation and data
- Perform real actions like Shopify orders and Stripe refunds
- Deploy across website chat, email, WhatsApp, Slack, and voice
- Support over 95 languages for global customer interactions

## Good fit for

- Automating customer support across chat, email, and voice
- Executing real actions like Shopify orders and Stripe refunds
- Training AI agents on custom documentation and help centers

## Questions

### Is Chatbase free?

Yes, Chatbase has a free plan, as of October 14, 2026. Paid plans start at $40/mo.

### How much does Chatbase cost?

As of October 14, 2026, Chatbase lists 5 plans: Free, Hobby at $40/mo, Standard at $150/mo, Pro at $500/mo, Enterprise (custom pricing).

### What data sources can Chatbase agents train on?

Chatbase agents can train on your own data, including documentation, help center articles, and past conversations.

### What communication channels do Chatbase agents support?

Chatbase agents operate across website chat, email, WhatsApp, Slack, and voice.

### Does Chatbase meet enterprise security standards?

Chatbase is SOC 2 Type II audited, GDPR compliant, and HIPAA-eligible on Enterprise plans.

## Sources

- https://www.chatbase.co/llms.txt
- https://www.chatbase.co
- https://www.chatbase.co/pricing

Listed October 14, 2026.