Botpress vs Chatbase
Cheapest paid tier each vendor publishes. Free plans are listed above; tiers priced on request are not plotted because there is no figure to plot.
Where they differ
From the pricing tiers and capability tags we track. A capability missing on one side means we have not recorded it there, not that the tool cannot do it.
At a glance
Botpress and Chatbase both appear in this directory's agent listings. Prices below were read from the vendors' own pages, most recently on October 17, 2026. Paid plans start at $150/mo on Botpress and $40/mo on Chatbase. Both are tracked for ai agents, ai chat and knowledge base, on the same platforms. No score and no winner: the facts do the picking.
Capability tags are factual labels we assign when a tool is added; they describe what a tool does, not how well it does it.
Checked against the vendors. Written from each vendor's own site and last re-checked there: Botpress on October 17, 2026 · Chatbase on October 14, 2026. Vendors change pricing and features without notice, so confirm anything that decides your purchase on the vendor's page.
Botpress
Full-stack platform for building and managing AI agents
Botpress provides a visual builder and orchestration layer for deploying LLM-powered AI agents and customer support workflows. It includes features like Botpress Studio, retrieval-augmented generation using knowledge bases, and built-in structured tables. Teams can deploy agents directly to webchat or external platforms like WhatsApp and Slack.
Chatbase
AI agent platform for customer support and sales
Chatbase is an AI agent platform used by over 10,000 businesses to resolve customer support issues and drive sales across website chat, email, WhatsApp, Slack, and voice.
Also in agents
A tool we have an affiliate relationship with. It is not part of the comparison above and we are not calling it the better pick.
- Ecommerce stores on Shopify or WooCommerce needing integrated live support
- Teams seeking automated customer question answering via Lyro AI
- Multi-channel messaging consolidation across WhatsApp, Messenger, Instagram, and web chat
Botpress and Chatbase in action
Each vendor's own walkthrough, from its homepage or official YouTube channel. We don't make these videos and we don't rate them.
Botpress
Chatbase
Key features
Botpress
- Botpress Studio visual workflow and prompt design builder
- Retrieval-augmented generation with vector and file storage
- Context-aware human handoff for live agent escalation
- Botpress Tables for internal structured data management
- Policy Agent rules to govern outputs and prevent hallucinations
Chatbase
- Train AI agents on proprietary documentation and data
- Perform real actions like Shopify orders and Stripe refunds
- Deploy across website chat, email, WhatsApp, Slack, and voice
- Support over 95 languages for global customer interactions
What each one does well
Botpress
- ✓ Customer support automation with multi-step workflows
- ✓ Deploying conversational agents across WhatsApp, Slack, and webchat
- ✓ Visual agent development with RAG and custom JavaScript actions
Chatbase
- ✓ Automating customer support across chat, email, and voice
- ✓ Executing real actions like Shopify orders and Stripe refunds
- ✓ Training AI agents on custom documentation and help centers
People also ask
Which is cheaper, Botpress or Chatbase?
Chatbase is cheaper: paid plans start at $150/mo for Botpress and $40/mo for Chatbase.
Does Botpress or Chatbase have a free plan?
Both Botpress and Chatbase publish a free plan.
What is the difference between Botpress and Chatbase?
Botpress and Chatbase are both tracked for ai-agents, ai-chat, knowledge-base, developer-api, no-code. Of the capabilities they do not share, only Botpress is tracked for workflow-automation.
How much do Botpress and Chatbase cost?
Botpress: free plan, then $150/mo. Chatbase: free plan, then $40/mo.
Answers are generated from the tracked plans and capability tags shown above, so they move when the vendors' pages do.
Full fact sheets, FAQs, and discussion links: Botpress · Chatbase · all agents tools